Request a refund

Enter your email address to see your orders from the last 24 hours and select the ones you would like refunded.

What happens next

  • · We check the request against your order — usually within one working day.
  • · If it is approved, the payment is returned to the card you used.
  • · Your download link stops working once the refund is made.
  • · If it is declined, you keep the document and we explain why.