Tenancy Deposit Dispute Letter
A letter from a tenant to a landlord or agent about a tenancy deposit in England or Wales. It disputes the deductions claimed, requires the landlord to evidence each one — deductions must reflect actual loss, fair wear and tear is not deductible and betterment is not chargeable — and refers the dispute to the free alternative dispute resolution service run by the deposit scheme. Where the answers show the deposit was not protected in an authorised scheme, or the prescribed information was not given within 30 days of receipt, the letter also raises the claim under sections 213 to 214 of the Housing Act 2004, under which the county court can order the landlord to repay the deposit and pay the tenant between one and three times its amount. The wizard checks the deposit against the five-week cap in the Tenant Fees Act 2019 and flags any excess as a prohibited payment recoverable in its own right.
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What you'll be asked
01Parties & Tenancy
Your name (tenant) · Your current address · Landlord or agent name · Their address · Address of the property you rented · Date the tenancy started · Date the tenancy ended (or will end) · Where is the property?
02The Deposit
Deposit you paid (GBP) · Monthly rent (GBP) · Date you paid the deposit · Which scheme is the deposit protected in? · Did you receive the prescribed information within 30 days of paying the deposit?
03The Dispute
How much of the deposit has been returned so far (GBP)? · What deductions is the landlord claiming, and how much for each? · Why do you dispute them? · Total deductions you accept as fair (GBP) · Evidence you hold
04Demand & Delivery
Date of this letter · Days you are giving them to respond · What will you do if they do not agree? · How will you send this letter?
Frequently asked questions
Is this Tenancy Deposit Dispute Letter valid under UK law?
Yes. This document is drafted for UK law and adapts to your situation from your answers. It is still a template — for anything high-stakes, have it checked by a qualified professional.
Do I need a lawyer or an account?
No. Answer 22 guided questions, pay once, and download instantly. No account, no subscription.
How long does it take?
About 5 minutes. The questionnaire has 22 questions and the document is assembled as you go.
What formats do I get?
PDF and Word (.docx), downloadable immediately after payment.
Can I edit it afterwards?
Yes. The Word file is fully editable, and you can re-run the questionnaire to generate a new version.