Draftmint.

Request a refund

Tell us which order it is and why, and we will review it. We reply to the email address on the order.

It is the last part of the link we sent you after payment, for example /orders/clx2f8k9a0001.

What happens next

  • · We check the request against your order — usually within one working day.
  • · If it is approved, the payment is returned to the card you used.
  • · Your download link stops working once the refund is made.
  • · If it is declined, you keep the document and we explain why.